#Bookwright contact number manual#
#Bookwright contact number full#

I'm sorry to hear that you're not happy with your order. If you're going to sell with Blurb, make sure you set your profits because their system is not foolproof, and they don't care about what you earn or don't earn as long as they did. The escalation to her didn't bring me any resolution, and I am now upset more than ever. Customer service is very cold especially Mary.

#Bookwright contact number full#

So they put the full responsibility to the author. They fully remove themselves from the situation when they know that their system allowed my book to go through without the Profit being filled, and that I had requested for it to be removed. A few back and forth e-mails later, all they can do is repeat to me the things I already know, and they couldn't even give me any sort of appeasement to the unclaimed profits. So now they earned from it, retailers earned from it, but the author didn't. How is that any fair to the author? They must know that no author would just give their books for free. I told them they shouldn't be approving books without a set profit. 80 sales from what I calculated would be around $1000.

I made 80 sales and no notifications that this was happening.

I had an instinct to check it, and lo and behold, my book has been selling for months, without a profit made to me. The only blame I can put on myself is that I didn't check my Sales Overview whenever I'm logged in to my Blurb account, but to my knowledge they had agreed to remove it so I never touch that area. Again, I made the request to remove my book. So far so good until I found out they have been selling my book to the Global Retail Network when I had made a request to remove it since I wasn't familiar with the system yet.Дue to their neglect in handling this request, the book continued to be picked up by retail stores and Amazon, but I didn't get any royalties because the profit section has not been filled out.

#Bookwright contact number manual#

I've been selling my books personally and through the help of Blurb manual ordering for my customers.